Privacy Policy

This Privacy Policy explains how California Built-In Systems, Inc. (“we,” “us,” or “our”) collects, uses, shares, and protects personal information of California residents who use our website or opt in to receive SMS (text message) communications.

This policy complies with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

When you sign up to receive SMS messages from us, we may collect the following categories of personal information:

• Identifiers (name, phone number)

• Commercial Information (purchase history, preferences)

• Internet or Network Activity (SMS interactions, link interactions)

• Inferences (preferences derived from message engagement)

We collect this information directly from you and your interaction with our SMS system.

We use your information to:

• Send transactional messages (e.g., appointment reminders, confirmations)

• Send marketing or promotional SMS (with your explicit opt-in)

• Respond to your inquiries or support requests

• Improve the quality and relevance of our messages

• Comply with applicable laws and regulations

We do not use your personal information for profiling or automated decision-making in SMS contexts.

No mobile information will be shared with third parties / affiliates for marketing / promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell your personal information. We may disclose personal information to service providers for the following purposes:

• Message delivery and tracking

• Data hosting and analytics

• Customer support

These providers are contractually bound to use your data only as necessary to provide their services to us.

If you are a California resident, you have the right to:

• Know what personal data we collect, use, and disclose

• Request access to the personal information we hold about you

• Request deletion of your personal data (with exceptions)

• Correct inaccurate personal data

• Opt out of sale / sharing of personal information (we do not sell)

• Limit use of sensitive personal information (if applicable)

To exercise any of these rights, please contact us as described in Section 10.

We will verify your identity before fulfilling your request, and you may use an authorized agent to make the request on your behalf.

You must explicitly opt in to receive SMS messages from us, either:

• Via text confirmation (e.g., texting “YES”), or

• Through other clear affirmative actions.

To stop receiving SMS messages, you may:

• Text “STOP” to (209) 239-1413

• Contact us as described in Section 10

We retain your data only as long as necessary to fulfill the purpose for which it was collected, or as required by law. Data retention periods vary depending on the type of interaction and applicable regulations.

We do not knowingly collect or process information from individuals under the age of 13. If you are a parent or guardian and believe your child has provided us with information via SMS, contact us and we will delete it.

We may revise this Privacy Policy from time to time. Updates will be posted at https://www.californiabuiltins.com/privacy-policy, with the effective date revised accordingly. Continued interaction with the website or our SMS messages indicates your acceptance of the updated policy.

If you have any questions about this Privacy Policy or your rights under California law, contact us:

California Built-In Systems, Inc.

Email: frontdesk@californiabuiltins.com

Phone: (209) 239-1413

Address: 1463 Moffat Blvd. #8, Manteca, CA 95336